A heat pump is an all-in-one heating and cooling system that works by transferring heat from one place to another to keep your home comfortable. After a fun day at Old Salem Museums and Gardens in Winston-Salem, you want to return to a comfortable house with a heat pump that works properly. If you own a heat pump, performing regular maintenance, timely repairs, and expert installation helps protect your investment and keep your system running smoothly.
The experts at QRC HVAC, Electrical, & Refrigeration provide a range of services for heat pumps, including professional, reliable heat pump repair and more.
Professional Heat Pump Repair Services
Our professional heat pump troubleshooting service and repair services keep your home’s system running optimally year-round.
Signs your heat pump needs repair
Look out for these signs that your heat pump needs repair:
- No warm or cool air coming from the vents (potentially due to a clogged filter or a blower motor issue)
- Unusual noises like banging, rattling, or squealing (typically caused by worn-out or malfunctioning components)
- The unit won’t turn on at all
- Short-cycling (turning on and off frequently)
- Water or refrigerant leaking from the unit
- A sudden spike in energy bills with no increase in usage
Common heat pump repairs we handle
We tackle the following heat pump repairs:
- Thermostat malfunctions and/or calibrations
- Compressor and electrical component failures
- Refrigerant leaks and recharging
- Addressing frozen or clogged coils
- Blower motor issues
Emergency heat pump repair services
When searching for “the best heat pump repair company near me,” choose QRC. We offer 24/7 availability for urgent heat pump repairs. Our experienced technicians know how to recognize a heat pump emergency and address urgent system failures during extreme temperatures.
Contact us right away if you have an emergency. Waiting to repair a malfunctioning heat pump can cost you more in the long run.
Expert Heat Pump Installation & Replacement
QRC is the top choice for reliable, professional heat pump installation and heat pump replacement, and our customers agree.
When to replace your heat pump
Consider heat pump replacement when:
- Your heat pump is over 10 to 15 years old
- You’re paying for frequent, costly repairs to fix recurring issues
- You notice inconsistent heating and cooling throughout your home
- You’re ready to upgrade to a more energy-efficient model to help save on energy costs
Choosing the right heat pump for your home
Consider the following factors when choosing a heat pump:
- Ducted vs. ductless heat pumps: A ducted heat pump is ideal for homes with existing ductwork. Warm or cool air is pushed through the ducts and out of vents located throughout your home. A ductless heat pump requires no ductwork. This compact system is more energy-efficient and allows for zoned temperature control, allowing you to heat or cool only the rooms you use.
- SEER and HSPF ratings: SEER (Seasonal Energy Efficiency Ratio) measures how efficiently your heat pump cools your home. Higher SEER ratings mean better energy efficiency. HSPF (Heating Seasonal Performance Factor) measures how efficiently your heat pump heats your home. Like the SEER rating, a higher HSPF rating means better efficiency.
- Correct sizing: To get the most efficient system, choose the correct size for your new heat pump based on your home’s square footage and heating/cooling needs.
- Smart thermostats: Installing a smart thermostat and integrating it with your heat pump gives you more control over your home’s temperature and helps to improve energy efficiency.
Our heat pump installation process
Our heat pump installation process involves these steps:
- Step one: Our local heat pump installation experts begin by providing a free in-home consultation and assessment.
- Step two: We’ll discuss your heating and cooling needs and recommend the best heat pump model for you.
- Step three: QRC performs expert installation using the latest industry standards and includes industry-leading warranties to protect your investment.
- Step four: When the installation is complete, we’ll perform thorough post-installation testing and a rigorous performance check.
How to save with a heat pump replacement
QRC has financing options available through our partner to make your new heat pump installation affordable. Energy Saver North Carolina has several energy rebates and incentives available when you upgrade to an efficient system. You get significant savings on your energy bills with a new heat pump. Federal tax credits and incentives are also available for certain heat pump upgrades.
Preventative Heat Pump Maintenance Services
QRC offers reliable heat pump maintenance services to keep your heat pump running smoothly.
Why regular maintenance is important
Regular maintenance is important because:
- It extends the service life of your heat pump.
- It may prevent unexpected breakdowns and costly repairs.
- It improves your system’s energy efficiency and helps lower monthly utility bills.
- It helps your system operate safely and effectively.
- It improves your home’s indoor air quality.
What’s included in our heat pump tune-up?
Here’s what we include in our heat pump tune-up services:
- A full system inspection to look for signs of wear and tear
- Checking refrigerant levels and recharging if necessary
- Cleaning and/or replacing system air filters
- Lubricating moving parts to prevent damage caused by friction
- Testing thermostat settings and performing calibration
- Inspecting all electrical components and connections
How often should a heat pump be serviced?
Your heat pump should be serviced twice a year — once in spring and again in fall — to prepare for peak heating and cooling systems. If you have an older unit or a high-usage system, additional maintenance may be required. Check and change your air filters monthly for better airflow and more efficient performance.
Contact QRC for Expert Heat Pump Services
QRC is the best HVAC contractor for heat pumps and heat pump services in the Winston-Salem area, thanks to our team of fully licensed and insured professionals. We have expertise in all major heat pump brands, including Trane, Carrier, Lennox, and more.
We offer fast, reliable service, upfront pricing with no hidden fees or surprises, and honest quotes before any work begins. Same-day or next-day service is available if you need repairs, and we stand by our work with warranties and satisfaction guarantees. If you need heat pump repair, maintenance, or a new heat pump installation, contact us today!