QRC Testimonials

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What customers are saying about QRC

Read the QRC testimonials to see how our clients feel about our service. Then join them by becoming another one of our satisfied customers!

Zach W showed up on time and explained everything he was doing. Very transparent and professional. Much appreciated.
QRC was an awesome company to work with from day 1. They were contacted to provide installation for us as a sub & gave... immediate attention to the project request. During the initial site visit the customer tried to hire them direct but QRC made it clear they were representing us & would only work on the project through us as we were the ones that contacted them. They completed their Scope of Work efficiently without a single hick-up or handholding. QRC did an exemplary job with integrity, not easy to find these days.read more
This is the best HVAC company I have ever worked with. They came out the same day I called, and had my unit up and... running in no time. Other companies said my unit was shot, but QRC showed up and not only fixed it, but they had it up and running like never before. I highly recommend any body and every body to give these pros a call. Even if you don't think your system needs maintenance give them a call to come tune it up, and it will run like you never dreamed of. Thanks QRC!read more
We have been supplying QRC with all of their print, apparel and large format vehicle wrap needs and appreciate their... partnership. They are quick to respond and pleasant to work with.read more
We had an issue with an HVAC contractor and QRC steped in to help clean everything up. I Highly recommend them.
This company was so positive when I called them. They asked me how they could make my day better. Zach came out to... assess the situation and it felt like a family member was coming to help me. He did a thorough check of the system, made a diagnosis and was able to fix our unit the next day. They had to order a part or he would have been able to fix it that day. I will be using this company again for my yearly maintenance.read more
Very pleased with install and professionalism during and after job.
Great service and on time!
Called office at 9:00am and they had someone to my house by 10:30. Zach was my technician and he was wonderful! Solved... the problem immediately and showed me how to use system more efficiently! Highly recommend this company and Zach! Office was also great. She called me to let me know what time Zach would arrive. First class service!read more
Zach W came out and installed a new thermostat for us and did the spring service. He was very prompt and professional... and did a great job! Highly recommend!read more
The cooler guys removed a walk in cooler for me and we're on time, courteous and worked hard.
Zack responded to our issue with our installed heating thermostat. They recommended and installed a new thermostat... with great results. Zack was very careful to maintain the cleanliness of our home during his visit.read more
Alonzo, Edgar, & Zack did a more than great job. We asked for complex changes to our HVAC systems - from 2 zones to 4.... Their work was efficient, careful, thorough, and they cleaned everything up thoroughly. Well be using QRC for all of our HVAC needs.read more
Zach and Jamar were very friendly and professional. They thoroughly explained the issue and had it fixed in no time.
The QRC 5 star experience is a real promise. This is a company that does what it says it is gonna do and does... EVERYTHING with excellence. Integrity is so important to me and i trust QRC!read more
Wonderful job, very professional team. We are completely satisfied.Thank you!
I got home from the beach, and found my AC broken. With a house at 85 degrees, and two daughters under five, this was a... huge problem. I called QRC, and they had someone out there in no time and fixed the problem without a couple hours. I’m truly thankful to them.read more
This a family run business that takes exceptional pride in their work. Sean, Trey and Brian came out and gave me 2... options, better and best options on a full HVAC replacement for our house. We received 4 quotes from other companies and chose QRC because they had a great price, great warranty and just practical, down to earth people. They disnt try to upsell things we disnt need. The installers were fantastic. They were professional, knowledgable, courteous, really cleaned up the area when they were finished! I would recommend these guys to anyone. Very satisfied customer!read more
“Quality Refrigeration Concepts” is a very reliable, professional, honest, and profound company. This company is by far... one of the best in North Carolina. QRC will address each and every issue related to your [HVAC/R] equipment, and repair it in a timely manner. If you’re trying to find the best company for YOU, then [QRC] is the right choice !!!read more
QRC is a very great company that fixed our problems at Beacon Of Grace Church quickly and efficiently. Dave McCracken... was especially helpful and my church will definitely be using their services in the future.read more
Wonderful people who actually care and aren't just about making money. They care to make sure you are happy with every... aspect of their work. Happy to go through them for my heating and cooling problems.read more
QRC was excellent all around. They were able to come within an hour of me calling about my AC not working when all the... other places said at least a day or 2 wait. On a 90 degree day, that was very important. Jeff and Steve (the service techs) were both friendly, knowledgeable and fixed the issue and had the AC running within an hour. The price was very reasonable, and there was no attempt to sell me any unnecessary extras. I would HIGHLY recommend using their service.read more
Absolutely impeccable service. I highly recommend working with this company.
Lovely people that work very hard
QRC has provided excellent service to our company for many years.They have very knowledgable service and installation... technicians that are always willing to go the extra mile for us. I would highly recommend QSR for your commercial and residential needs.read more
My heat pump went out and my backup heat (gas) almost empty and the gas company with no idea when they could fill my... tank, not to mention the coldest weather of the year. So I called QRC and within a couple of hours they were here with a smile on his face and immediately got to troubleshooting, found the problem and stayed until it was fixed! (In the dark and crazy cold). If you need some HVAC service Look No Further! Thanks QRC!!!read more
I have worked with numerous vendors over the years and oversee numerous locations. QRC (aka Quality Refrigeration... Concepts) is one the best I have worked with. Their techs are well trained, knowledgeable and always professional. They arrive on site as scheduled and are very responsive to emergency situations. They are typically the first company we call.read more